Definitive Networks Inc. Basic EHR Support Site
Providing Service & Support with Pride to Public Agencies for Over a Decade
Providing Service & Support with Pride to Public Agencies for Over a Decade
Please refer to your Agency Support Guidelines or Policies Prior to Contacting Support.
Click on the tabs above for information on specific categories.
The support process may require your agency representative to evaluate
the problem prior to submitting a help desk request.
This site is designed to assist you with basic troubleshooting
prior to initiating additional support.
Support Contact Information:
24/7 Support Number
1-866-946-8986
Help Desk: support@dni.net
(use email for routine requests only)
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